Privacy Policy
Effective Date: 11/05/24
Dorms & Digs (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect any personal data you provide when using our website (www.dormsanddigs.co.uk).
1. Who We Are
Dorms & Digs is a UK-based supplier of bespoke and British-made student and boarding school furniture. We are a certified supplier to the Boarding Schools’ Association. Our registered business address is:
[Insert Registered Address]
For any data protection queries, please contact:
Email: info@dormsanddigs.com
Phone: 0800 2461207
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2. What Data We Collect
We may collect and process the following types of personal data:
• Contact Information: Name, email address, phone number, and company/school name.
• Technical Data: IP address, browser type/version, time zone setting, operating system, and platform.
• Usage Data: Information on how you use our website (pages visited, time spent, etc.).
• Marketing Preferences: Your preferences for receiving marketing communications.
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3. How We Collect Your Data
We collect your data in the following ways:
• When you fill out forms on our website (e.g. contact, quote request).
• When you sign up for newsletters or updates.
• Through cookies and similar tracking technologies.
• Through direct communication (emails, phone calls).
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4. How We Use Your Data
We use your data to:
• Respond to enquiries and provide customer support.
• Process and manage orders or quotes.
• Improve our website, services, and user experience.
• Send marketing communications (only if you’ve opted in).
• Comply with legal obligations.
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5. Legal Basis for Processing
We rely on the following lawful bases to process your personal data:
• Consent: When you have given clear permission (e.g., newsletter signup).
• Contract: When processing is necessary for fulfilling a contract.
• Legitimate Interests: For business development and improving our services.
• Legal Obligation: When required to comply with the law.
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6. Data Sharing and Transfers
We do not sell or trade your personal information. We may share your data with:
• Service providers who support our website and marketing.
• Legal or regulatory authorities, when required.
We ensure all third-party service providers respect the security of your personal data and comply with UK GDPR.
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7. Cookies
Our website uses cookies to enhance your experience. These may include:
• Necessary cookies (for core functionality)
• Analytical/performance cookies (to measure usage)
• Targeting/marketing cookies (if applicable)
You can manage your cookie preferences through your browser settings. For more information, see our [Cookie Policy].
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8. How We Store Your Data
Your data is stored securely and only retained for as long as necessary for the purposes we collected it. After this period, your data will be securely deleted or anonymised.
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9. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (www.ico.org.uk)
To exercise any of these rights, contact us at info@dormsanddigs.com
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10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
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11. Contact Us
If you have any questions about this policy or your data, please contact:
Email: info@dormsanddigs.com
Address: Arena Business Centre Office A28 Holyrood Close BH17 7FJ
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